Keep Your Team’s Knowledge
AgenQ keeps your procedures available inside your insurance software, so knowledge stays with the business when experienced employees leave.
Customer result: onboarding cut from about 90 minutes to about 15, with about 30% fewer support calls. Read the case study →
The Problem
The way your business handles key tasks often lives in a few people's heads. When they leave, that knowledge leaves with them.
How AgenQ Helps
Capture your procedures and training material in AgenQ. The next employee sees the same steps on their screen, the way your business does it.
Example
Your senior CSR knows exactly how your agency handles mid term endorsements. Capture those steps in AgenQ once, and every new hire follows them, even after she retires.
Questions
What knowledge does AgenQ keep?
Your approved procedures, training material and guided tasks.
Does it capture knowledge automatically?
No. It needs to be written into your procedures or training material first.