Ask:
type or say "How do I issue a certificate?"
Learn the Software While Doing the Work
AgenQ Training Mode shows each step on your screen, right when you need it. You do the task and learn as you go.
Customer result: onboarding cut from about 90 minutes to about 15, with about 30% fewer support calls.
Read the case study →
Training Mode is the AgenQ mode for training and onboarding. Employees ask how to do a task, and AgenQ points to where to click in their insurance software, one step at a time, while they complete the real work.
How Training Mode Works
See:
AgenQ points to exactly where to click, one step at a time.
Do:
you complete the task and learn the software by doing it.
Built for Onboarding and Everyday Training
New hires
learn by doing real client work from the start, instead of weeks of shadowing.
Experienced staff
get the steps for tasks they rarely do.
Everyone
gets help when screens change.
You Make Every Change
In Training Mode, AgenQ shows the way and your employee does the task. Nothing changes in your software unless your employee changes it.
Want AgenQ to do the task instead? Explore Execution Mode
Questions About Training Mode
Does Training Mode work inside our insurance software?
Yes. The steps appear on the screen your employee is using, not in a separate video or document.
Does Training Mode change our records?
No. Your employee makes every change.
Can it follow our procedures?
Yes. AgenQ uses your approved guided tasks and training material.
Which software does it support?
EZLynx and Vertafore AMS360 today. See AgenQ for EZLynx and AgenQ for AMS360.