Get New Hires Productive Faster
AgenQ shortens employee onboarding by training new hires inside your insurance software, while they do real client work.
Customer result: onboarding cut from about 90 minutes to about 15, with about 30% fewer support calls. Read the case study →
The Problem
New hires know insurance but not your software. They shadow senior staff for weeks before handling client requests on their own, and both people lose time.
How AgenQ Helps
New hires ask AgenQ how to do each task and see the steps on their screen. They start real work sooner and rely less on colleagues.
Example
A new CSR needs to issue a certificate on day three. Instead of waiting for a senior colleague, she asks AgenQ and follows the steps on screen. The client gets the certificate the same day.
Questions
How does AgenQ speed up onboarding?
New hires learn by doing real tasks with the steps on screen, instead of watching others first.
Does it replace our onboarding program?
No. It works alongside it, and adds help during real work.