Your procedures:
how your team handles each task.
Your Procedures, on Every Screen
AgenQ learns how your business works, so every employee follows the same steps, even when your most experienced person is busy or gone.
AgenQ uses your procedures and training materials to show employees how your team completes each task.
More Than Where to Click
Two agencies can use the same software differently. AgenQ follows your procedures: what to check, what to record, and when someone must review the work.
What AgenQ Learns From
Your training material:
the guides and notes you already have.
Your approved workflows:
the steps AgenQ can show or complete.
Keep Know How When People Leave
When an experienced employee leaves, what they knew can leave too. Save those steps in AgenQ so the next person can follow them.
Questions About Product Knowledge
Does AgenQ use our procedures or generic instructions?
Your approved procedures, training material and guided tasks.
What happens when our process changes?
Update your procedures, and AgenQ follows the new steps.
Does AgenQ know things nobody wrote down?
No. Knowledge needs to be captured in your procedures or training material first.