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Ask by Typing or Speaking

Describe the task in plain English. AgenQ shows the steps on your screen, or completes the approved work.

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AgenQ Voice and Chat lets employees ask for help in their insurance software by typing or speaking, in their own words, with no special commands.

Start With the Task, Not the Menu

Your employee knows the client needs a certificate, but not what the software calls it. With AgenQ, they just say what they need.

Questions Your Team Can Ask

  • "How do I find this client's policy?"
  • "How do I issue a certificate?"
  • "Where do I record this policy change?"
  • "How do I set the next follow up?"

Questions About Voice and Chat

Do employees need special commands?

No. They describe the task in their own words.

Can they type instead of speak?

Yes. Both work.

Does speaking change what AgenQ is allowed to do?

No. The same permissions and approvals apply.

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