AgenQ

Privacy Policy

Privacy Policy

Last Updated: May 2026

AI Product Assistant for SaaS – Privacy Policy

At AgenQ, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how our AI Product Assistant for SaaS platform collects, uses, stores, and protects data when you visit our website, use our AI onboarding assistant, interact with our automation tools, or access our customer support solutions.

By using https://agenq.com, you agree to the practices described in this Privacy Policy.


Who We Are

AgenQ is an AI-powered SaaS platform focused on:

  • AI Product Assistant for SaaS

  • AI onboarding automation

  • Customer support automation

  • Workflow automation

  • Product adoption systems

  • AI-driven user guidance

  • SaaS onboarding experiences

Our platform helps SaaS companies automate onboarding, improve customer support, and increase product adoption through AI-powered assistance.

Website: https://agenq.com


Information We Collect

Information You Provide

When using our AI Product Assistant for SaaS platform, we may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Company information

  • Account details

  • Messages submitted through forms

  • Support requests

  • Onboarding information


Automatically Collected Information

When you visit AgenQ or use our AI Product Assistant for SaaS services, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referral URLs

  • Usage analytics

  • Website interaction activity

This information helps us improve website functionality, AI onboarding experiences, workflow automation systems, and customer support performance.


AI Platform & Usage Data

Our AI Product Assistant for SaaS platform may process interaction-related information necessary to provide and improve our services.

This may include:

  • Conversation history

  • Product workflow interactions

  • User onboarding activity

  • Feature usage analytics

  • Customer support interactions

  • Automation performance metrics

We use this information to improve onboarding experiences, optimize SaaS product adoption, and enhance AI automation performance.


Comments

When visitors leave comments on our website, we collect the information shown in the comment form along with the visitor’s IP address and browser information to help detect spam and maintain platform security.

An anonymized hash generated from your email address may be shared with the Gravatar service to determine whether you use it. Gravatar’s privacy policy is available at:

https://automattic.com/privacy/

After approval, your profile image may become publicly visible alongside your comment.


Media Uploads

If you upload images to our website, you should avoid uploading files containing embedded location data (EXIF GPS). Visitors may be able to download and extract location information from uploaded images.


Cookies & Tracking Technologies

AgenQ uses cookies and similar technologies to improve user experience and optimize our AI Product Assistant for SaaS platform.

Cookies may be used to:

  • Maintain login sessions

  • Save user preferences

  • Improve website speed and performance

  • Analyze visitor interactions

  • Improve AI onboarding systems

  • Enhance customer support automation

  • Monitor website security

You can disable cookies through your browser settings, although some website features may not function properly.


Embedded Content From Other Websites

Articles or pages on our website may include embedded content such as videos, images, or external articles.

Embedded content from third-party websites behaves in the same way as if you visited those websites directly. These websites may collect data, use cookies, or track interactions according to their own privacy policies.


How We Use Information

We may use collected information to:

  • Operate and improve our AI Product Assistant for SaaS platform

  • Provide onboarding automation services

  • Improve customer support automation

  • Enhance workflow automation systems

  • Respond to inquiries and support requests

  • Improve user experience

  • Analyze website traffic and product usage

  • Monitor platform performance and security

  • Send important service updates


Sharing of Information

We do not sell personal information.

We may share information with trusted third-party providers that help us operate our website, hosting infrastructure, analytics systems, payment processing services, communication tools, and AI automation platform.

Information may also be disclosed when required by law or necessary to protect our rights, users, platform, or services.


Data Retention

We retain personal information only as long as necessary for operational, legal, security, and business purposes.

Comments and related metadata may be retained indefinitely to help recognize and approve future interactions automatically.


Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your information

  • Restrict certain processing activities

  • Object to data processing where applicable

To request data access or removal, contact us using the details below.


Data Security

We implement reasonable technical and organizational security measures designed to protect your information from unauthorized access, misuse, disclosure, or loss.

While we work to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.


Third-Party Links

Our website may contain links to third-party websites or services. AgenQ is not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party services they visit.


Children’s Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our AI Product Assistant for SaaS platform, legal obligations, security practices, or operational processes.

Updated versions will be posted on this page with a revised “Last Updated” date.


Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

AgenQ
Website: https://agenq.com
Email: founder@agenq.com